We will reply to you within one working day.
Our help desk is open 9am to 5pm (UK Time), Monday to Friday.
Problems reinstalling Inspiration 9: Getting the message "Your request could not be completed because online resources are currently unavailable. Please try again later"? This is because the Inspiration 9 installer has changed. Create a ticket and choose 'Problem moving a licence to another computer' and we will get a new replacement licence issued to you.
Problems with Mac OS X Catalina and later macOS versions: Inspiration 9 for Mac is not compatible with Mac OS X Catalina onwards and there is no available update. Inspiration 9 for Mac is no longer available.
Inspiration 10 is Windows only.
If you have access to a Windows PC, we are offering a free licence swap to Inspiration 9 for Windows. Therefore, you will be able to open up your existing Inspiration files, as well as create new ones. To take up this offer, raise a ticket and choose 'Exchange my Inspiration 9 for Mac licence to the Windows version' from the drop down option'.
TechEdology Ltd, Unit 4, Fordbrook Business Centre, Marlborough Road, Pewsey, Wiltshire, SN9 5NU, UK
+ 44(0)1672 560387 | support@techedology.com
Company Registration No.: 08234244
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TechEdology® is the registered trademark of TechEdology Ltd.